AIOps is blind. Not because the technology is bad. Because nobody told it what service it’s looking at. Here’s what happens in most organizations today:An…
Everyone is building a CMDB.Nobody is asking why. I’ve watched organizations spend millions on configuration data.Millions on Discovery runs. Millions on data quality initiatives. Millions…
A client called me in after 18 months of CMDB implementation. The project was „done.” The budget was spent. The team was exhausted. And the…
Last week I said most companies don’t have a CMDB problem. They have a thinking problem. A few people asked: „OK, but where do you…
After 25 years in IT — and the last decade fixing what others built — I keep seeing the same pattern: A company buys ServiceNow.…
CSDM Deep Dive podcast, Mr. Process and Mrs Data talking what and how CSDM can help in Digital Transformations, and showing key aspects.
Digital transformation is a serious topic that often feels like a comedy of errors. It’s the true story of businesses, big and small, tripping over…
CSDM is hard ? maybe yes maybe no… for now be familiar with material from vendor
HI, is CSDM acronym new to here is executive presentation from product owner from #ServiceNow.If you need more information, real use cases, explanations in details…
#CSMD is something new to you, great ! so take it and make it working for you . New recording from Digital Portfolio Forum from…